Does CommonBond still offer student loan refinancing?

No. CommonBond exited the student loan business in 2022 — the company stopped accepting new student loan applications in April 2022 and stopped refinancing student loans in May 2022. CommonBond no longer originates or services student loans. Existing borrowers have their loans serviced by Firstmark Services (some accounts also by Nelnet).

CommonBond operated as a private student loan lender and refinancer for over a decade, funding more than $5 billion in student loans before exiting the market. As of mid-2022, the company stopped originating all new student loans and refinances. CommonBond's former student-lending website no longer accepts applications. The company pivoted entirely to residential solar financing.

Timeline of CommonBond's exit

April 2022: CommonBond stopped accepting new private student loan applications.
May 2022: CommonBond stopped accepting new student loan refinancing applications.
2022 (full year): The company transitioned all existing student loan servicing and announced its pivot away from student lending.

What happened to existing CommonBond student loans

CommonBond's existing student loan portfolio was transferred to new servicers. If you had a CommonBond student loan, your account is now managed by Firstmark Services (many accounts also serviced by Nelnet). A servicer change does not alter the terms of your loan — your interest rate, balance, and repayment schedule remain as set in your original loan agreement. What changes is who you pay, how you log in, and who handles customer service.

If you are unsure who currently services your former CommonBond loan, contact CommonBond customer support at (800) 975-7812 or care@commonbond.co — the company still maintains support for existing borrowers.

Should you refinance now that CommonBond is gone?

A servicer change is a reasonable time to review whether refinancing makes sense — but refinancing a student loan is a permanent decision with trade-offs that depend heavily on whether your loans are federal or private.

Federal loans: refinance with caution. Refinancing federal student loans into a private loan permanently eliminates federal protections — income-driven repayment (IDR), Public Service Loan Forgiveness (PSLF), federal deferment and forbearance, and any future federal forgiveness programs. The Department of Education's studentaid.gov explains in detail what you give up. For most federal borrowers, exhausting federal options (IDR, PSLF) before refinancing is the right sequence.
Private loans: compare rates directly. For private loans already held by a private servicer, refinancing to a lower APR is lower-stakes — you are not giving up federal protections you already don't have. Compare offers from multiple private lenders. Focus on total interest paid over the remaining loan life, not just the monthly payment change.
Weigh the remaining term. Refinancing resets your repayment clock. Extending the term lowers monthly payments but increases total interest. Running both scenarios (same rate, different terms) makes the real cost clear.

Verified facts

CommonBond stopped accepting new student loan applications in April 2022 and stopped student loan refinancing applications in May 2022, exiting the student lending market entirely. — LoanFolk — CommonBond Review
Existing CommonBond student loan accounts are now managed by Firstmark Services, with some accounts also handled by Nelnet. — LoanFolk — CommonBond Review
Federal student loan protections — including income-driven repayment, Public Service Loan Forgiveness, and federal deferment and forbearance — are permanently lost if you refinance federal loans into a private loan. — Federal Student Aid

Don't refinance federal loans without a plan

Income-driven repayment and Public Service Loan Forgiveness require federal loan status. Once you refinance federal loans into a private loan, those options are permanently gone. If you work in public service, healthcare, education, or government, check your PSLF eligibility at studentaid.gov before refinancing.

Key takeaways

CommonBond stopped offering new student loans and refinancing in 2022 and has fully exited the student lending market.
Existing CommonBond student loans are now serviced by Firstmark Services (and some by Nelnet). Your loan terms did not change.
If unsure who services your former CommonBond loan, call (800) 975-7812 or email care@commonbond.co.
Refinancing federal loans into a private loan is irreversible — you permanently give up IDR, PSLF, and federal forbearance options.
For private loans already at a private servicer, comparing refinance offers on total interest paid (not just monthly payment) is the right frame.