Federal law: the FDCPA baseline
The FDCPA, 15 U.S.C. § 1692 et seq., establishes the national floor for all third-party debt collection in Florida. Validation rights (§ 1692g): 30 days from the collector's first written notice to dispute in writing. Collection activity halts during verification. Cease communication (§ 1692c): Written demand stops contact except to confirm the demand or announce a specific legal action. Prohibited conduct (§§ 1692d–f): No calls before 8 a.m. or after 9 p.m. local time, no obscene language, no threats of violence, no false statements, no impersonating attorneys or government officials. Remedies: Up to $1,000 per lawsuit + actual damages + attorney fees. CFPB complaint: consumerfinance.gov/complaint.
Florida state law: what's different here
The Florida Consumer Collection Practices Act (FCCPA), Fla. Stat. §§ 559.55–559.785, significantly expands consumer protections beyond the federal FDCPA. Key expansion — original creditors are covered: The FCCPA applies to "any person" attempting to collect a consumer debt — not just third-party collectors. Fla. Stat. § 559.55(7). This means banks, credit card issuers, medical providers, and retailers collecting their own debts must comply with Florida's rules. FCCPA prohibited practices (§ 559.72): Florida law specifically prohibits threatening to communicate false information to any person that would defame the debtor (§ 559.72(5)); threatening to disclose information affecting the debtor's reputation for creditworthiness, knowing the information is false (§ 559.72(6)); communicating with the debtor between 9 p.m. and 8 a.m. without consent (§ 559.72(17)); claiming to be affiliated with or endorsed by any governmental agency (§ 559.72(7)); and threatening enforcement of a debt which the person knows is not legitimate (§ 559.72(9)). FCCPA remedies: In addition to FDCPA remedies, a FCCPA plaintiff can recover actual damages, punitive damages, and attorney fees. Florida courts have interpreted the FCCPA to permit class actions for willful violations. Florida AG enforcement: The Florida AG's Consumer Protection Division enforces the FCCPA. File complaints at myfloridalegal.com/consumer. Florida statute of limitations: Florida's statute of limitations on written contracts, including credit cards, is five years under Fla. Stat. § 95.11(2)(b). // verify-with-state-AG-2026
Best AI tools for this situation in Florida
- ChatGPT (GPT-4o) — Drafting the validation letter with FCCPA-specific prohibited-conduct citations for any violations already committed
- Claude — Analyzing the collector's letters for specific FCCPA § 559.72 violations and preparing a complaint narrative for the FL AG
- Gemini (with Google Search) — Finding current Florida AG enforcement actions against the specific collector and the current complaint filing link
- NotebookLM — Consolidating all correspondence into a timeline for potential small claims or circuit court filing
Copy-paste AI prompt template — Florida (2026)
You are helping me draft a formal debt validation letter under the FDCPA (15 U.S.C. § 1692g) and Florida Consumer Collection Practices Act (Fla. Stat. § 559.72). FACTS: - My name: [YOUR FULL NAME] - My address: [YOUR FLORIDA ADDRESS] - Collector's name: [COLLECTOR COMPANY NAME] - Collector's address: [COLLECTOR ADDRESS] - Amount claimed: $[AMOUNT] - Original creditor (if stated): [ORIGINAL CREDITOR] - Date of collector's first written notice: [DATE] - Today's date: [TODAY'S DATE — confirm within 30 days] - Any specific conduct I want to call out: [E.G., calls after 9 p.m., claims of government affiliation, threats] DRAFT A LETTER THAT: 1. Disputes the debt in full under 15 U.S.C. § 1692g and Florida Consumer Collection Practices Act § 559.72. 2. Notes that the FCCPA applies to all persons collecting consumer debts in Florida — including original creditors (Fla. Stat. § 559.55(7)). 3. Demands written verification of: the amount owed, the original creditor's name and address, and an itemized accounting of all charges and fees added to the original balance. 4. If the collector has already violated specific FCCPA provisions: cite the specific subsection(s) of § 559.72 violated, describe the conduct, and state this is documented and will be included in an AG complaint. 5. Requests the date of my last payment, to evaluate the five-year Florida statute of limitations under Fla. Stat. § 95.11(2)(b). 6. Invokes cease-communication under 15 U.S.C. § 1692c(c). All future contact must be in writing. 7. States violations will be reported to the Florida AG at myfloridalegal.com/consumer and the CFPB at consumerfinance.gov/complaint. 8. Is formatted as a formal certified-mail letter dated [TODAY'S DATE].
Frequently asked questions — Florida
Does the Florida FCCPA cover my original credit card company? +
Yes. The FCCPA applies to 'any person' attempting to collect a consumer debt in Florida — including original creditors collecting their own accounts. Fla. Stat. § 559.55(7). This is a significant expansion over the federal FDCPA, which covers only third-party collectors. Source: Fla. Stat. § 559.55 — leg.state.fl.us
Can a Florida debt collector call after 9 p.m.? +
No. Florida Statute § 559.72(17) prohibits communication with a debtor between 9 p.m. and 8 a.m. without express consent. The FDCPA uses the same time window. Any call outside these hours is a violation under both laws — document the exact date and time. Source: Fla. Stat. § 559.72(17) — leg.state.fl.us
What is the statute of limitations on credit card debt in Florida? +
Florida's statute of limitations on written contracts, including credit card agreements, is five years under Fla. Stat. § 95.11(2)(b). The clock starts on the date of your last missed payment. After five years, a collector cannot win a lawsuit against you, though the debt may still appear on your credit report for up to seven years. Source: Fla. Stat. § 95.11(2)(b) — leg.state.fl.us
Where do I file a complaint about a Florida debt collector? +
File with the Florida Attorney General's Consumer Protection Division at myfloridalegal.com/consumer. Also file with the CFPB at consumerfinance.gov/complaint and the FTC at ReportFraud.ftc.gov. Source: Florida AG Consumer Protection — myfloridalegal.com
Can I recover punitive damages under the FCCPA? +
Yes. The FCCPA explicitly permits recovery of actual damages, punitive damages, and attorney fees for willful violations. This is broader than the FDCPA, which caps statutory damages at $1,000. For willful FCCPA violations, Florida courts have significant discretion on punitive damages. Source: Fla. Stat. § 559.77 — leg.state.fl.us
Citations
- FDCPA Full Text — FTC
- Florida FCCPA — Fla. Stat. § 559.72
- Florida FCCPA Remedies — § 559.77
- Florida AG Consumer Protection Complaints
- Fla. Stat. § 95.11 (Statute of Limitations)
- CFPB Debt Collection Complaints
Published 2026-06-19 · Scored against ClearValue's published methodology. · Educational content, not legal advice. · https://clearvaluelending.com/paperwork/debt-collector-validation/florida